🧠 From Data Cloud to Agentforce: How to Use Enterprise Data in AI Workflows

Connecting the Dots: Empowering Teams with Data Cloud Libraries in Agentforce Once you’ve connected data sources such as SharePoint into Salesforce Data Cloud, the next step is making that information actionable inside Agentforce. This guide walks you through the process of surfacing your data in Copilot conversations, workflows, and automations. 🔹 Organize Data with Libraries …

Working with Custom Objects in Hubspot Sales Hub (CRM)

Implementing custom master-detail (Parent-child) relationships and rollup summary fields in HubSpot HubSpot’s custom objects functionality allows you to create master-detail relationships between custom objects, enabling you to build powerful data structures and generate rollup summary fields. In this example, we’ve created custom system architecture within our Sales Hub to track expenses against a Deal. Our …

Agentforce Use-Cases: Using AI to create a SOW from Opportunity & Quote Data in Salesforce

Revolutionizing Sales Efficiency with Salesforce Agentforce: Our Agentforce Agent Creates a SOW in Minutes Streamlining Sales Efficiency: How Our Agentforce Solution Generates Statements of Work in Minutes At Cypress Learning Solutions, we’re committed to harnessing the power of Salesforce to revolutionize the way sales teams operate. One of our latest solutions, the Agentforce Statement of …

Inspiring the Next Generation: Americans 4 Equality Tours Salesforce Fremont Office

At Cypress Learning Solutions, we believe exposure creates opportunity. That’s why we were proud to coordinate a recent visit to the Salesforce Fremont (Seattle) office with Americans 4 Equality—an organization dedicated to empowering historically underserved communities through access to education, opportunity, and career pathways. A Journey of Inspiration and Empowerment As part of our ongoing …

A 2D diagram showing a Salesforce Campaign Hierarchy connected to MCAE Static Lists. At the top is a “Parent Campaign” box, branching down to “Child Campaign A” and “Child Campaign B.” Each child campaign icon includes symbols for campaign members. An arrow points from the child campaigns to a box labeled “MCAE Static Lists,” which includes four bullet points: Targeted List 1, Targeted List 2, Targeted List 3, and Targeted List 4. The Salesforce logo is displayed in the top right corner.

Scaling Global Campaigns with Pardot Advanced: A Manufacturing Success Story

Introduction In global manufacturing, scale and flexibility are everything. Our recent project with a multi-national manufacturing client focused on a key marketing challenge: enabling independent regional campaigns while maintaining centralized visibility and control. Over a six-month engagement, we delivered a Salesforce and Pardot Advanced (MCAE) solution that empowered marketing teams around the world to execute …